FAQ

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Getting started

How do I link a payment method?

You can link multiple payment methods to your Strike account, including bank accounts and debit cards. Please note that debit cards are only available for users who have completed additional account verification and can only be used for cash deposits at this time.

To link a payment method, follow the steps below:

Bank account:

  1. Tap Account
  2. Tap Payment methods
  3. Tap "Add method"
  4. Select Bank account
  5. Follow the instructions to link your bank via Plaid

If you don’t see your bank listed in step 5, scroll to the bottom of the list and select “Link with account numbers”. You can then enter your bank’s account and routing numbers manually, and then follow the instructions to complete the verification via the provided steps.

Debit card:

  1. Tap Account
  2. Tap Payment methods
  3. Tap "Add method"
  4. Select Debit card
  5. Follow the instructions to link your card

To verify your card, we'll initiate a small, temporary transaction containing a 4-digit verification code in the transaction’s description (STRIKE XXXX). Once you retrieve that code from your bank transaction history, return to the Strike app and input the code by following the debit card steps 1 and 2 shown above.

The verification transaction typically appears within seconds to minutes, but may take longer depending on your bank. The transaction will be removed as soon as your card is successfully verified or after 7 days if the card isn’t verified.